We're committed to a secure gaming environment. Verification is a standard process at all licensed online casinos, including Slotornado. It's required before your first payout and is handled entirely within your account dashboard.
What is KYC?
KYC, or 'Know Your Customer,' is a verification process. We use it to confirm your identity and prevent fraud, ensuring a safe experience for everyone. This is a regulatory requirement for all licensed operators.
Required Documents
To verify your account, we typically require a few documents. This includes a valid Government-Issued Photo ID (like a passport, driver's licence, or national ID card) and Proof of Address (a utility bill or bank statement from the last three months). You may also need to provide Proof of Payment Method used for deposits.
Submitting Your Documents
You can submit your verification documents directly through your account dashboard. Clear, legible scans or photos of your documents are preferred. Once submitted, our team will review them promptly.
Withdrawal Limits
We have set clear withdrawal limits to manage transactions efficiently. You can withdraw up to €1,000 daily, €2,500 weekly, and €10,000 monthly. The minimum withdrawal amount is €20.
Withdrawal Processing Times
After verification, withdrawal times vary by method. E-wallet and cryptocurrency withdrawals are typically processed within 0–24 hours. Bank transfers may take up to 7 working days. We do not charge any fees for withdrawals.
