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Our Commitment to Responsible Gaming

At Slotornado, we believe in providing a secure and responsible gaming environment for all our players. We understand that for some, managing their gameplay is important. To support this, we offer a comprehensive suite of tools designed to help you stay in control. These features are readily available within your account settings.

Setting Limits to Manage Your Play

We provide options to set financial limits, which can be adjusted downwards immediately. Any increases to these limits will take effect after a mandatory cooling-off period, ensuring a considered approach.

  • Deposit Limits: Control the amount you can deposit over a specific period (daily, weekly, or monthly).
  • Loss Limits: Set a maximum amount you are willing to lose within a set timeframe (daily, weekly, or monthly).
  • Wager Limits: Define the total amount you can wager over a specific period (daily, weekly, or monthly).

Taking Breaks and Self-Exclusion

Sometimes, a temporary break is beneficial. We offer options for cooling-off periods, allowing you to step away from playing for a defined duration. For a more extended break, self-exclusion is available.

  • Cooling-Off Periods: Available for 1 week, 1 month, 3 months, or 6 months. During this time, you will not be able to deposit or play.
  • Self-Exclusion: This is a more definitive measure, available for 6 months, 9 months, 1 year, or indefinitely. While self-excluded, you will not be able to log in to your account or receive promotional materials.

Accessing Your Responsible Gambling Tools

Activating or adjusting these responsible gambling features is straightforward. Simply navigate to the 'Responsible Gambling' section within your account settings. Here you will find clear options to set your preferred limits or initiate a break.

If you require any assistance with these tools or wish to discuss your gameplay, our support team is available 24/7 via live chat or email at support@slotornado.com. We also encourage players to explore external resources like Gambling Help Online for additional support.

Understanding Responsible Play at Slotornado

Our commitment extends to ensuring a secure and enjoyable gaming environment for all our players. While we provide a wide array of games and entertainment, we also recognise the importance of self-awareness. This section outlines common indicators that gambling may be becoming problematic, offering guidance for honest self-assessment and proactive management.

Recognising Potential Warning Signs

It is important to approach your gaming with a clear perspective. Be aware of behaviours that may indicate an imbalance. These signs are not intended to cause alarm, but rather to prompt thoughtful consideration of your gaming habits.

  • Consistently trying to win back money lost (chasing losses).
  • Spending more time or money on gambling than intended.
  • Neglecting important responsibilities such as work, family, or personal commitments due to gambling.
  • Hiding gambling activity from friends or family.
  • Experiencing mood changes, irritability, or anxiety related to gambling.
  • Borrowing money or selling possessions to fund gambling.

The Value of Proactive Limit Setting

We provide a comprehensive suite of responsible gambling tools designed for your convenience, accessible directly within your account settings. These tools allow you to establish limits on your deposits, losses, and wagers. Setting these limits early in your gaming journey, before any potential issues arise, is a responsible practice that helps maintain control. It is often more straightforward to manage your gaming when you are in a balanced state of mind.

Our platform includes options for deposit limits, loss limits, and wager limits, which can be set on a daily, weekly, or monthly basis. You can also implement cooling-off periods or, if you feel it is necessary, self-exclude from our services for a specified duration. These tools are readily available and can be adjusted as needed, though it is important to note that any increases to limits require a waiting period.

Seeking Support and Information

If you find yourself concerned about your gambling habits or those of someone you know, external support resources are available. We encourage you to explore the information and assistance offered by organisations dedicated to problem gambling support. These organisations provide valuable guidance and support services.

  • Gambling Help Online: 1800 858 858 or www.gamblinghelponline.org.au
  • GamCare: www.gamcare.org.uk
  • Gamblers Anonymous Australia: www.gamblersanonymous.org.au
  • Gambling Therapy: www.gamblingtherapy.org

Support When You Need It Most

We understand that for some players, managing their gaming activity requires careful consideration and support. Slotornado is committed to providing a safe and responsible environment. If you ever feel that your gaming habits are becoming a concern, there are resources available to help. Our team is here to guide you towards these options.

Internal Support Resources

Within your Slotornado account, you have access to a suite of tools designed for self-management. These include options to set deposit, loss, and wager limits. You can also implement cooling-off periods or choose self-exclusion if you need a break from gaming. Our support team can assist you in navigating these tools and understanding how they work. Please contact us via live chat or email at support@slotornado.com if you require guidance.

External Helplines and Counselling Services

Beyond our platform, a network of independent organisations offers professional support and counselling for problem gambling. These services are confidential and can provide valuable assistance. We encourage you to explore these resources if you feel you would benefit from speaking with an external professional.

  • Gambling Help Online (Australia): 1800 858 858
  • GamCare
  • Gamblers Anonymous Australia
  • Gambling Therapy
  • MindSpot — Problem Gambling
  • Beyond Blue

Blocking Software

For players who wish to restrict their access to online gambling sites, blocking software can be a useful tool. These applications can be installed on your devices to prevent access to gaming websites. Several reputable providers offer such services, which can act as an additional layer of control.