Slotornado

Our Commitment to Responsible Gaming

At Slotornado, we understand the importance of a controlled and enjoyable gaming experience. We are committed to providing a safe environment for all our players and offer a comprehensive suite of tools designed to help you manage your play. These features are readily available within your account settings.

Setting Limits for Your Play

We empower you to set personal limits to maintain control over your gaming activity. These limits can be adjusted at any time, though please note that any decrease takes effect immediately, while an increase requires a confirmation process and may take up to 24 hours to become active.

  • Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
  • Loss Limits: Define the maximum amount you are willing to lose within a specific daily, weekly, or monthly period.
  • Wager Limits: Establish a ceiling on the total amount you can wager within a defined daily, weekly, or monthly timeframe.

Managing Your Time and Sessions

Understanding how much time you spend gaming is a key aspect of responsible play. Slotornado provides tools to help you monitor and manage your sessions effectively.

  • Cooling-Off Periods: Take a temporary break from gaming for a set duration, ranging from one week to six months. During this period, you will not be able to deposit or play.
  • Self-Exclusion: For a more significant break, you can choose to self-exclude yourself from accessing your Slotornado account for a period of six months, nine months, one year, or indefinitely. This is a serious measure and should be considered carefully.

Accessing Responsible Gambling Tools

All responsible gambling tools are conveniently located within your player account. Simply navigate to your account settings to activate, adjust, or review your chosen limits and breaks. Should you require any assistance or wish to discuss these options further, our customer support team is available 24/7 via live chat and email.

Our Commitment to Responsible Play

At Slotornado, we are dedicated to providing an entertaining and secure gaming environment for all our players. We understand that for some, gambling can become a source of concern. Our priority is to ensure every player has the tools and information needed to manage their activity responsibly. This section offers guidance on recognising potential signs of problematic gambling and the resources available to support you.

Recognising Potential Warning Signs

Engaging with casino games should remain a form of entertainment. It is helpful to be aware of behaviours that might suggest gambling is becoming problematic. These can include a persistent urge to chase losses, meaning an attempt to win back money that has been lost. This can lead to increased stakes and a cycle of further losses.

Another sign is the neglect of important responsibilities. This could involve sacrificing time spent on work, family, or social commitments to gamble. Similarly, hiding gambling activity from loved ones or experiencing feelings of guilt or anxiety related to your play are indicators that warrant attention. It is important to be honest with yourself about your gambling habits.

Proactive Management Through Limits

We provide a comprehensive suite of self-management tools directly within your account settings. These tools are designed to empower you to maintain control over your gaming. Setting limits on deposits, losses, and wagers is a proactive step that can help ensure your play remains within your desired budget and timeframe.

We encourage all our players to utilise these features from the outset, rather than waiting for issues to arise. Cooling-off periods and self-exclusion options are also available should you wish to take a break or stop playing for a defined or indefinite period. These options are readily accessible and can be implemented with immediate effect.

Available Responsible Gambling Tools

  • Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
  • Loss Limits: Define the maximum amount you are willing to lose within a specific period.
  • Wager Limits: Control the total amount you can wager over a set duration.
  • Cooling-Off Period: Take a short break from gambling, ranging from 24 hours to several weeks.
  • Self-Exclusion: Temporarily or permanently exclude yourself from accessing your Slotornado account.

These tools are designed for your benefit and can be adjusted at any time. Please note that while limit decreases take effect immediately, any increases require a confirmation period to allow for considered reflection.

We also recommend seeking support from external organisations if you feel your gambling habits are becoming a concern. Resources such as ConnexOntario, Gamblers Anonymous, and Gambling Therapy offer valuable assistance and guidance.

Support for Responsible Gaming

We understand that for some players, managing their gaming activity requires additional support. At Slotornado, we are committed to providing resources and guidance to help you maintain a healthy and enjoyable gaming experience. Seeking help is a confidential step, and our team is here to assist you in finding the right resources.

Internal Support and Guidance

Our dedicated support team is available 24/7 via live chat and email to answer your questions about responsible gambling. We can guide you towards the self-management tools available within your account, such as setting deposit, loss, and wager limits, or implementing cooling-off periods and self-exclusion. These tools are designed to empower you to control your play.

External Counselling and Helplines

For players seeking external professional assistance, a variety of confidential services are available. These organisations offer support and advice for individuals and families affected by problem gambling. Accessing these services is a private matter, and we encourage you to reach out if you feel it may be beneficial.

  • ConnexOntario Problem Gambling Helpline: 1-800-522-4700
  • Responsible Gambling Council (RGC): https://www.responsiblegambling.org
  • Gambling Therapy: https://www.gamblingtherapy.org
  • GamCare: https://www.gamcare.org.uk
  • Gamblers Anonymous: https://www.gamblersanonymous.org
  • Centre for Addiction and Mental Health (CAMH): https://www.camh.ca

Blocking Software

To further support responsible play, we recommend the use of internet filtering software. This type of software can help block access to online gambling sites, providing an additional layer of control. Several reputable providers offer these services, which can be installed on your devices.

  • CyberPatrol
  • GamBlock
  • Net Nanny
  • 27Labs

We are here to support your journey. If you have any questions about these resources or our responsible gambling tools, please do not hesitate to contact our support team.